FAQ’s - Debt Counselling
You can contact us for an assessment form or download it by clicking here. Please complete the form and fax it back to us. We will then assess your situation and contact you to discuss if and how we are able to help you.
To find out more about how the debt review process works, you can also download a document that will take you through the process step by step. To do so, click here
What is debt counselling?
Debt counsellors operates under license from the NCR (National Credit Regulator) and are authorised to negotiate an affordable re-payment plan with all your creditors.
What arrangements can you make on my behalf?
We are legally authorised to “freeze” you debt re-payments temporarily and re-negotiate with your creditors. We will arrange one monthly payment that will pay all your combined debts.
What if I already have judgements?
That’s fine. We will handle this on your behalf.
Are my creditors obliged to accept a lesser offer?
No, but if they don’t, we have the option of going to court to obtain a court order regulating the amount you must pay, based on what you earn.
Do I need a large amount of money up front for your services?
No, we will discuss this with you after receiving your assessment.
What if I am unemployed?
If you are unemployed, we cannot assist you.
Do I need to own a home?
No. We can help you without any immoveable assets such as a house.
Do I need to attend an interview?
No, we can discuss your situation over the phone and arrange for you to sign documentation.
Will my friends and colleagues know I am receiving debt counselling?
No, they won’t know. However, we will have to communicate with all your creditors and the credit bureaus on your behalf.
You can contact us for an assessment form or download it by clicking here. Please complete the form and fax it back to us. We will then assess your situation and contact you to discuss if and how we are able to help you.
To find out more about how the debt review process works, you can also download a document that will take you through the process step by step. To do so, click here
What is debt counselling?
Debt counsellors operates under license from the NCR (National Credit Regulator) and are authorised to negotiate an affordable re-payment plan with all your creditors.
What arrangements can you make on my behalf?
We are legally authorised to “freeze” you debt re-payments temporarily and re-negotiate with your creditors. We will arrange one monthly payment that will pay all your combined debts.
What if I already have judgements?
That’s fine. We will handle this on your behalf.
Are my creditors obliged to accept a lesser offer?
No, but if they don’t, we have the option of going to court to obtain a court order regulating the amount you must pay, based on what you earn.
Do I need a large amount of money up front for your services?
No, we will discuss this with you after receiving your assessment.
What if I am unemployed?
If you are unemployed, we cannot assist you.
Do I need to own a home?
No. We can help you without any immoveable assets such as a house.
Do I need to attend an interview?
No, we can discuss your situation over the phone and arrange for you to sign documentation.
Will my friends and colleagues know I am receiving debt counselling?
No, they won’t know. However, we will have to communicate with all your creditors and the credit bureaus on your behalf.
